Frequently Asked Questions

Here are just a few of the most commonly asked questions, please feel free to ask or contact us with any queries you may have. We would be delighted to speak or chat which ever you prefer.

Which software do you use for payroll?

Here at Stem Outsource we are completely independent and not tied to any single software provider and have extensive experience working with most leading providers. This allows us to integrate with your existing arrangements or source and host the most suitable solution for your needs from the whole market.

Are you a software reseller?

Yes. We can source the software of your choice and we are most times able to provide these at the discounted prices.

Can you link timesheets to invoice generation?

Yes if you do not already do so we can help and assist in making your systems integrated and procedures coherent and efficient.

How much does it cost for payroll management?

Simple payroll management can start from as little as 75p 49p/head/month.

If I outsource my accounts function who actually does the work?

Our in house team of experienced and specialist bookkeepers, management accountants and payroll supervisors.

What if my payroll levels change and so do my needs?

We are here to help and take a flexible approach to our client's needs so we can adjust the levels of resource you require to suit your needs and that of your business

Is there a tie-in period and if so what term?

It depends. Most times we do not tie in our clients however in cases where there are substantial initial set up procedures and costs incurred by Stem Outsource at the beginning of the relationship we like to have an annual agreement in place. This obviously allows us to plan our work load and ensures you of the highest quality service levels on a continual basis to become a trusted and integral part of your business.

Who would advise me on business strategy?

We have some very talented, qualified and experienced directors to help work with you and advise on the future direction of your business including complex tax planning and strategy for growth and exit.

Are you qualified accountants?

Yes we have chartered status and over 30 years of experience in accounting if required.

Can I speak to a dedicated payroll supervisor if I need to?

Yes you will have direct access to your dedicated supervisor via online chat, email, or telephone which ever you prefer.

What happens if we give you the wrong information?

We obviously have verification systems in place so the right procedures for your business and methods of operation will be determined at the outset

Do you submit payroll, vat and tax returns on my behalf?

With your authorisation we can submit payroll, vat and tax returns on your behalf.

What back up and data recovery procedures exist?

We have secure off site and cloud based back up and data recovery solutions and we are happy to discuss these in more detail with you.

How much does it cost for initial consultation and recommendations?

Our initial consultation is always free and can be carried out face to face, via conference / video call or similar.

Does it matter where I am based?

No we deal with all sizes and types of businesses across many locations

Can you manage international payroll?

Yes we have the necessary skill sets and systems in place to handle overseas employees, workers and Directors